Refund policy

Return & Refund Policy

Your satisfaction is our priority – simple and fair returns

✅ Return Eligibility

You can request a return or exchange within 48 hours of receiving your order if:

✔️ The book is damaged or has a printing issue

✔️ You received the wrong item
📸 Clear photos of the issue are required with your return request.

📦 Conditions for Return

To qualify for a return:

The book must be unused and in its original condition
Packaging must be intact

❌ Returns for “change of mind” or personal preferences are not accepted

📝 How to Request a Return

1. Email us at support Unitedonlinebookstore@gmail.com within 48 hours of delivery
2. Include your order number and photos of the issue
3. Our support team will respond with next steps within 24 hours
4. Ship the book as per the instructions provided (if eligible)

💸 Refund & Replacement

Once your return is approved:

✅ A refund or replacement will be processed within 5–7 business days
Refunds will be made using the original payment method

🚚 Return Shipping

If the issue was our mistake (wrong or damaged item), we will cover return shipping

Otherwise, the customer will bear the shipping cost

❓ FAQs

Q: Can I return a book because I changed my mind?
❌ No. We only accept returns for defective, damaged, or incorrect items.

Q: How do I contact you?

Call/Message
WhatsApp:
+92 336 2763023

🔒 Your Trust, Our Commitment

We stand behind every order. If something isn’t right, we’ll make it right 
guaranteed.